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nib nz health insurance communications are going paperless!

Clients have told us that they want top quality products at affordable prices. At nib, we’re committed to meeting these requests. We’ve already demonstrated this with the recent launch of the nib First Choice network and now we’re taking another step - we’re going digital.

From 18 December, the way we communicate with your clients will change. We will be sending all important updates and policy information to clients by email for clients where we have a valid email address. Most nib customers already hear from us by email and appreciate this gives them fast and efficient access to the information they need.

To confirm the change and to ensure we have the client’s correct email address, we will be sending clients both a letter and an email about the change, and advising them what to do if they prefer to opt out of the change to email communication.

In summary, should you be asked, clients will simply need to email nib at contactus@nib.co.nz before 15 December, advising us of their name, policy number and their preference to receive communication by postal mail. If we don’t currently hold a valid email address, there will be no change for now.

If you have any questions about this change, please don’t hesitate to contact us on
0800 238 642 or email advisers@nib.co.nz.

The team at nib
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Clause 2.44 says: You agree to receive communication from us in relation to our business, products and procedures.
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